The Department of Human Services recently completed the new mandatory PCA training. All potential and current PCAs must complete this training! This training must be completed before joining a PCA provider agency and before enrolling as an individual PCA provider with Minnesota Health Care Programs (MCHP). That means that if you are applying with MCIL or another PCA Provider that you will want to finish this training BEFORE you send in your application. If you have been pre-hired by a consumer, you will want to complete the training and pass the test before you have your orientation with the PAS Program.


If you do not have a computer, printer or the internet and need to complete the training you may use the MCIL computer lab located in your main office at 1600 University Ave West Suite 16 St Paul, MN 55104. The lab will be open for testing on Tuesdays and Wednesdays from 1pm-4pm on days of regular operation or call and make an appointment to use the lab. Please note that if you use the computer lab, the in office staff will not be available to assist with any on-line training or technical questions you may have. If you need help navigating through the on-line training you will need to make other arrangements.

You can also follow the link below to look up library locations near you.


The training may be completed online anytime day or night. It is free to the public. You will register and provide an email address before you can start the training. Anyone completing the training will want to make sure that they are able to print the certificate of completion when they have finished the training. There are two sections to the training: the nine modules and testing section. If you would like you may skip the option of viewing the nine modules and go straight to the test. The modules covered are

1. Overview of the Personal Care Assistant program and people

2. Emergencies: Be prepared

3. Infection control and standard precautions

4. Body Mechanics

5. Understanding behaviors

6. Professional boundaries, child and vulnerable adult maltreatment

7. Timecards and documentation

8. Fraud

9. Stress, personal self-care and support for the PCA role



The modules may be reviewed in any order. In order to pass you will need to answer 20 out of 25 questions correctly, receiving a score of 80% or better. Persons may retake the test a number of times if they need to. Each time you take the test the questions will change, as they are randomly selected from a question bank.

Registration is required before you will be allowed to take the test. Individuals are able to register on their own and will not go through MCIL for registration. When you register to take the test online you will be required to provide an email address. This address will be used to send you an email after passing the test, allowing you to access and print your certificate of completion, which will need to be brought in to or sent to DeSeandra Sheppard. Please print off your certificate and to mail in a copy of the certificate you may mail it to 1600 University Ave West suite 16 St. Paul, MN 55104 or drop it off at the front desk during our hours of operation M-F 8 am- 4:30 pm (note we are closed from Noon – 12:45).

In order to take the test you may click on the link below. This will take you to the registration page

· Click on Individualized Personal Care Assistance Training

· Select the one option offered under the Event section, Personal Care Assistant (PCA) on __/__/__ date (please note that the date may be incorrect).

· Click Next-register

· Fill-out the next page and click submit

If you need to review the Individualized PCA Training User Guide and the step-by-step instructions you may click on the link below.

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